Alchemy Research: Small and Medium Enterprises’ point of view on insurance solutions

Alchemy is the research lab of Mandalore Partners.

SMEs have always been a crucial part of a country’s economy. They do not only represent an important part for the country’s turnover but are also paramount in terms of employment. 

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Those classical SMEs are today joined by freelancers. 

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However, what is important to notice is that they both lack adequate services, especially regarding insurances to help them tackle their challenges. They feel that existing services do not cater to their needs, that they are too complex and inflexible. 

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It appears that those small companies tend to trust more new players who offer digitalized solutions for a more flexible and on-demand approach. From there, we can assess that historic insurers have not yet adapted their services by taking into account the interconnected value added services crucial for the development of SMEs. 

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This report focuses on the specific needs of SMEs and freelancers and how insurers ought to embrace them and adapt their solutions if they do not want to be left by the wayside.  

For more information, please contact us at research@mandalorepartners.com